FAQ

Q: How long will my order take?

Made-to-order pieces generally require approximately 2 to 4 weeks for production before dispatch. This allows time for your jewellery to be crafted, finished and carefully inspected. The timeframe shown is an estimate. We will contact you if we expect a significant delay.

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Frequently asked questions

Use the FAQ section to answer your customers' most frequent questions.

Orders & Production

How is Rommé jewellery made?

Each Rommé piece is individually handcrafted by skilled jewellers using precious metals and carefully selected stones. Many of our designs are made especially for you after your order is placed.

How long will my order take?

Made-to-order pieces generally require approximately 2 to 4 weeks for production before dispatch. This allows time for your jewellery to be crafted, finished and carefully inspected.

The timeframe shown is an estimate. We will contact you if we expect a significant delay.

What does ready to ship mean?

Pieces in our Ready to Ship collection have already been made and are generally dispatched within 2 to 5 business days.

Made to Be Treasured

Each Rommé piece is thoughtfully crafted in precious metals, diamonds and gemstones, with an emphasis on enduring quality and considered detail.

Considered by Design

From refined everyday pieces to unexpected statement jewellery, every design balances timeless craftsmanship with a distinctly modern point of view.

Precious Materials

We select quality precious metals, diamonds and gemstones for their beauty, character and longevity — creating pieces designed to be worn and loved for years.